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KRIHACOMMERCE

Privacy Policy

Updated 11th December 2024

1. Information We Collect

We collect and process various types of personal information to provide better services, improve our website's functionality, and fulfill legal and business requirements.

Personal information includes details you provide directly, such as your name, email address, phone number, and business details when filling out forms or contacting us. We also collect technical data like IP addresses, browser types, and device details when you access our site.

2. How We Use Your Information

We use personal information collected from various sources to provide services, communicate with clients, conduct marketing campaigns, improve website functionality, and ensure legal compliance.

This includes responding to inquiries, delivering service updates, running promotional campaigns, analyzing website performance, and preventing fraud through enhanced data security measures.

3. Data Sharing and Disclosure

We ensure that your personal information is only shared when necessary and in compliance with applicable legal standards.

We may share data with service providers assisting in business operations, marketing partners for promotional campaigns, legal authorities when required by law, and potential business buyers during company mergers or sales.

4. Social Media Lead Data Management

We run targeted ad campaigns on platforms like Facebook, LinkedIn, Instagram, and Google Ads to generate leads. This involves collecting data through lead forms filled out voluntarily by users.

Collected data is securely stored in our CRM, accessible only to authorized personnel. Users may opt-out or withdraw consent at any time by contacting us directly or following instructions in marketing emails.

5. Data Security

We implement robust security measures, including secure data storage, encrypted communication protocols, and restricted access based on user roles.

Our IT infrastructure includes firewalls, anti-malware solutions, and regular security audits to prevent unauthorized access, data breaches, and other cybersecurity threats.

6. Your Data Rights

Depending on applicable laws, you have the right to access, correct, delete, or transfer your personal data, as well as withdraw consent for marketing communications.

To exercise these rights, contact us through the provided channels. We will address your requests promptly while complying with legal and regulatory obligations.

7. Cookies Policy

Our website uses cookies to improve browsing experiences, enhance site functionality, and deliver personalized content. These cookies help us remember user preferences and optimize loading times.

Users can adjust cookie settings through browser preferences. Disabling cookies may limit certain website features but will not restrict basic access to our services.

8. Third-Party Links

Our website may include links to external sites for additional resources or service integrations. We are not responsible for the privacy practices or policies of these third-party sites.

We recommend reviewing the privacy policies of any external websites you visit through our platform to understand how they handle your personal information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly.

We encourage users to review this policy periodically for updates. Continued use of our services after policy updates constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Kriha IT Solutions

Email: support@krihaitsolutions.com

Phone: +91 96771 65660

Address: Plot 3, Saraswathi St, Ram Nagar South, Madipakkam, Chennai, Tamil Nadu 600091

KRIHACOMMERCE

Terms & Conditions

Updated 3rd January 2026

1. Definitions

Client / You / Your: Any individual or business that uses our Website or engages us for services.

Services: Includes software development, web applications, mobile applications, cloud optimisation services, payment gateway integration, IT consulting, and any other professional service provided by Kriha IT Solutions.

2. Acceptance of Terms

By visiting our Website or procuring services from us, you accept and agree to comply with these Terms. If you do not agree to these Terms, do not use the Website or procure our services.

3. Scope of Services

We offer custom software development and technology solutions tailored to business needs, including Web Application Development, Mobile Application Development, AWS Cost Optimization, Payment Gateway Integration, Scalability & Integration Solutions, and IT Consulting and Support.

We reserve the right to modify, suspend, or discontinue any portion of our services at our discretion.

4. Use of Website

You agree to use this Website only for lawful purposes and may not use automated systems or software to extract data from the Website. We do not warrant that the Website will be error-free, secure, or uninterrupted.

5. User Accounts

Certain sections of our Website or Services may require registration. You are responsible for maintaining the confidentiality of your account details and are fully responsible for all activities that occur under your account.

6. Intellectual Property

All content on the Website, including text, logos, graphics, and software, is the property of Kriha IT Solutions or its licensors and is protected by intellectual property laws. You may not copy, reproduce, publish, or distribute any content, except as permitted under these Terms or with our prior written consent.

7. Client Obligations

Clients engaging our services agree to provide accurate and complete information, respond promptly to requests for feedback or approvals, grant necessary access to systems or resources as required for project delivery, and comply with applicable laws and regulations. Delays caused by the Client may affect delivery timelines.

8. Fees & Payments

Fees for services will be agreed in writing between the Client and Kriha IT Solutions. Unless otherwise specified, all fees are exclusive of taxes. Payments must be made in accordance with the terms specified in the agreed proposal or contract.

9. Confidentiality

Both parties shall maintain the confidentiality of any proprietary or confidential information exchanged during the engagement, including technical, business, financial, and customer information.

10. Privacy

Your use of our Website and services is also governed by our Privacy Policy, which forms part of these Terms. Our privacy practices describe how we collect, use, and protect your data.

11. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss or damage arising from use of the Website or our services.

Our total liability under these Terms will not exceed the amount paid by you for the particular service giving rise to the claim.

12. Third-Party Links

Our Website may contain links to third-party websites. We do not control, endorse, or take responsibility for the content, privacy practices, or availability of these external sites.

13. Modifications to Terms

We may revise or update these Terms at any time. The revised Terms will be effective as of the updated date.

Your continued use of the Website or Services after such changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, without regard to its conflict of laws provisions.

15. Contact Information

If you have any questions about these Terms, please reach out to: Kriha IT Solutions, Email: info@krihaitsolutions.com / support@krihaitsolutions.com, Phone: +91 9840134261 / +91 9840134238, Address: Plot 3, Saraswathi St, Ram Nagar South, Madipakkam, Chennai, Tamil Nadu 600091